Occasional Contributor

Really need some advice on this please, when we are in a chat session we are now unable to share files, and see them in the files tab.  Seems to be happening with the whole company.

 

The files are visible in the main chat window but the files tab is empty.

 

I have tried dragging the file into the window and it does upload but still doesn't display the files.

 

I have updated teams, also signed out and removed everything  from the teams folder and signed back in but the same happens.

 

Can anyone offer any suggestions why this is happening , Thanks 

2021-04-22 08_38_02-teams files chat 2 .png

2021-04-22 08_38_02-teams files chat .png