New Contributor

Im not sure what is happening.


Here is the situation:

  1. A member sends an email with documents attached and cc's the channel email address.
  2. The email appears in the channel, but the file name of the attached documents gets appended with a bunch of random numbers at the end.
    1. For example, if the attachment was named "Test.docx" it appears as "Test_234592345223.docx"
  3. The attachment name appears normally in the email though.


Why is this happening? Is there a way to stop the name change? given that you cant change the way the attachments are displayed to show the whole file name those extra 10 or so characters are not helping