Aug 11 2020 09:40 PM
@Murray Walker, @ThereseSolimeno
Thanks for replying. We have already been using calling via Teams with E5 + calling plans for a few years. So, it sounds like "Teams Calling" is a branding play because the MS Phone System (or E5) along with Calling Plan is already available for Teams calling (the common noun)?
I've asked a few specialists as well as MS reps and it seems that at this time no one has a clear idea on what this actually is either. I was not able to find anything in the FastTrack partner resources either.
The announcement puts some sort of emphasis on it as a new feature, but it is very light on what is actually different than what's already available. And if it's not a new feature, then its presence in the announcement is confusing at best, and disingenuous at worst.
From the announcement (emphasis mine):
Give employees 1:1 connections with Teams Calling
Connecting 1:1 with colleagues, customers and partners is important, especially when meeting face-to-face can be challenging. Employees in your organization can easily call each other from Teams without a phone number. For your employees who use phone numbers to make and receive calls with customers, partners, and vendors, those numbers need to be with them, wherever they are. With Teams Calling, a cloud-based phone system, employees can continue to do this whether they are in the office, working from home, or some combination of the two.