@michaelkubala For us it is a joint responsibility.  The HR department are responsible for notifying the IT department of any staff who are leaving in advance, providing IT with a leaving/last date, and if available the named person who will be taking over that persons role or position (Account).  We then schedule to a) change the password and b) forward incoming emails or allow shared access to that account either to check, or manage the account for an agreed period of time.  Once this time is up, the account is set to auto-reply for a further month before being archived.  Additionally any New starters, IT are again notified by the HR department in order to setup and prepare any accounts in good time.

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