MarkR2015
Occasional Visitor

‎Apr 28 2022 04:01 AM

‎Apr 28 2022 04:01 AM

Teams App: "Always Open in Desktop App" does not work on Search results file list

I have my settings so that files open in native app when I open from Teams app and it works fine within document folders within channels. 

When I use the search bar (and then select the Files option) to find a file and then click on the link, or on the Open File button it always opens in browser and not in native app.  

Seems pretty odd defect tbh.

How do I fix this please?

thanks

 

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Therese_Solimeno

‎Apr 30 2022 03:55 PM

‎Apr 30 2022 03:55 PM

Re: Teams App: "Always Open in Desktop App" does not work on Search results file list

@MarkR2015 

Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:

 

  • Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

Get support | Microsoft Docs

https://support.serviceshub.microsoft.com/supportforbusiness/create

 

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