Occasional Visitor

I have my settings so that files open in native app when I open from Teams app and it works fine within document folders within channels. 

When I use the search bar (and then select the Files option) to find a file and then click on the link, or on the Open File button it always opens in browser and not in native app.  

Seems pretty odd defect tbh.

How do I fix this please?

thanks

 

@MarkR2015 

Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:

 

  • Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

Get support | Microsoft Docs

https://support.serviceshub.microsoft.com/supportforbusiness/create