Occasional Visitor

Hi All,

 

I have below error when I try to link my work email to my learning account for discount, please help to fix the issue. Thanks (I try private browser option but didnt work)

 

 

AADSTS50020: User account 'xyz@yahoo.com' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'b9c392b1-7049-4d6c-86bf-9bb91214900d'(Microsoft Learning Identity Service) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

 

 

Request Id: b97f1d55-58dd-4207-b8a4-f36179286d01

Correlation Id: 6e625394-9944-4363-8ea9-da4bc4a39351

Timestamp: 2021-03-30T23:57:11Z

Message: AADSTS50020: User account 'xyz@yahoo.com' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'b9c392b1-7049-4d6c-86bf-9bb91214900d'(Microsoft Learning Identity Service) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

You'll need to contact Microsoft Certification support to get this resolved. https://aka.ms/mcpforum
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