May 06 2022 10:10 AM - edited May 06 2022 10:53 AM
@Eli Ofek Yes, the sensor log always get stuck at this line when we kill the service and it starts again.
Warn PcapLibraryHelper Verify [pcapProductLibrary=Npcap pcapProductVersion=1.0]
We uninstalled npcap:
"c:\Program Files\Npcap\Uninstall.exe" /S
Then installed with the recommended params:
npcap\npcap-1.00-oem.exe /S /loopback_support=no /winpcap_mode=yes
Then terminated the Microsoft.Tri.Sensor.exe & Microsoft.Tri.Sensor.Updater.exe service processes.
Now the AATPSensor and AATPSensorUpdater are both running without issues and are showing up in the ATP sensors tab as running as well.
Thanks a lot for assisting!