Exchange Mail flow - Manager Approval for PII

%3CLINGO-SUB%20id%3D%22lingo-sub-1760421%22%20slang%3D%22en-US%22%3EExchange%20Mail%20flow%20-%20Manager%20Approval%20for%20PII%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1760421%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20have%20configured%20Exchange%20mail%20flow%20rules%20to%20route%20outbound%20emails%20containing%20Confidential%20information%20(PII%20such%20as%20ssn%2C%20credit%20card%2C%20etc)%2C%20to%20the%20sender's%20manager%20for%20approval%2Frejection.%3C%2FP%3E%3CP%3EThis%20is%20working%20as%20expected.%3C%2FP%3E%3CP%3EHowever%20we%20cannot%20seem%20to%20find%20a%20technical%20solution%20to%20have%20emails%20matching%20these%20rules%20automatically%20be%20sent%20to%20another%20manager%2Fperson%20%2F%20group%2C%20in%20the%20event%20the%20sender's%20manager%20is%20Out%20of%20Office.%3C%2FP%3E%3CP%3EThe%20goal%20is%20to%20automated%20the%20emails%20re-routing%20without%20having%20to%20manually%20create%20new%20rules%20every%20time%20a%20manager%20is%20out%20of%20office%20and%20cannot%20approve%20emails.%3C%2FP%3E%3CP%3EAny%20ideas%3F%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Visitor

We have configured Exchange mail flow rules to route outbound emails containing Confidential information (PII such as ssn, credit card, etc), to the sender's manager for approval/rejection.

This is working as expected.

However we cannot seem to find a technical solution to have emails matching these rules automatically be sent to another manager/person / group, in the event the sender's manager is Out of Office.

The goal is to automated the emails re-routing without having to manually create new rules every time a manager is out of office and cannot approve emails.

Any ideas? 

1 Reply

@Harvey21 - At this point it's not possible Out of the box using Transport Rule. But it's a great suggestion, I will pass on the idea to the right team.

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