OneDrive ensures secure and reliable collaboration both inside and outside your organization, with an intuitive and coherent sharing experience that extends across Microsoft 365. Safely sharing and accessing content is becoming increasingly important as the business world shifts to remote work.
Users need to get to their files and folders from any number of places and devices, while admins need continued control over how that content is disseminated.
OneDrive has the security and monitoring features required by both groups.
Read on to learn how OneDrive helps users stay productive, gives admins the tools to manage and monitor content wherever it’s used, and, ultimately, protects confidential company information.
Safe user productivity
Sending a file as an email attachment has long been the go-to method for sharing content—but it's also the most difficult to monitor and can lead to data leakage and version control issues. OneDrive offers a variety of ways to safely and efficiently share content as a link instead, both with colleagues or external clients. With this method, users can define who gets access with four sharing options: Anyone with the link, People in your organization, People with existing access, or Specific people. Extra granular controls including expiration dates and passwords on “Anyone with the links”, further safeguard shared content. Expiration dates limit access after the intended period, while customer passwords require anyone who accesses the link to know and enter the password. Blocking downloads, which prevents recipients from saving Office files to their own computers, is another effective method for protecting shared data.
By choosing the Specific people option, users can limit access to certain colleagues or external guests by entering each recipient’s email address. Extra OneDrive precautions are taken when users share content with people outside the organization. While external stakeholders are not required to have a Microsoft account (MSA), they will need to enter a single-use, time-limited verification code emailed from OneDrive to access the shared content. By entering the verification code, the external user proves ownership of the email account to which the secure link was sent, hence verifying their identity. If the recipient leaves their company, they’ll no longer be able to see the shared data.
At all times, users have control over who can access their OneDrive content. They can easily manage access, add, and remove individual users on shared links, or stop sharing content entirely. If they are concerned a link has been shared with too many people, they can revoke that link to protect content while ensuring others can continue to collaborate effectively.
As your teams share and work together on files, know that a consistent user experience is at the forefront, across all Microsoft 365 apps - alongside powerful, intelligent capabilities.
These secure sharing options are especially important as people transition to working outside the office, giving remote workers the ability to share content on their terms and from their preferred devices.
Easy management of external sharing
OneDrive gives admins the visibility and control they need to help prevent accidental data leaks without preventing their users from sharing necessary content. Built-in management tools allow workers to safely coordinate with anyone, including external guests, no matter where they’re working.
One of these admin controls is to set the default link option that appears when users share content through OneDrive. For example, admins might select a more restrictive default option, such as “People in your organization”, while still allowing users to select an option like “Anyone with the link” if greater flexibility is needed. To ensure company data is not accessible broadly by accident, admins can also set a mandatory expiration date for “anyone links”.
By using domain filtering or blocking guests from resharing content they don’t own, admins can limit unnecessary exposure when users share content outside the organization. Admins can also limit external sharing only to specific security groups they deem necessary.
If users need to collaborate routinely with vendors and partners from another organization, admins might consider the latest OneDrive integration with Azure B2B, which provides authentication and management of guest users. If you’re an admin, learn about the best practices for creating a secure environment for sharing with guests.
Working from home doesn’t and shouldn’t change who users work with.. OneDrive empowers admins to fine-tune sharing options to add an extra layer of security without affecting remote-work productivity.
Sensitive data protection
To comply with business standards and industry regulations, organizations must protect sensitive information and prevent its inadvertent disclosure. Sensitive information can include financial data or personally identifiable information, such as credit card numbers, Social Security numbers, or health records. With data loss prevention (DLP) policies, admins can identify, monitor, and automatically protect sensitive information in OneDrive. For example, admins can prevent the sales teams from accidentally sharing sensitive client data externally.
Sensitivity labels are another way to proactively protect company data. Sensitivity labels are like stamps on documents stored in OneDrive: they appear as content markers, either as a watermark or as labels in the header or footer, and can be customized for different levels of classification, such as Personal, Public, General, Confidential, or Highly Confidential. Labels also exist in the document’s metadata and can include encryption settings.
Data loss is of particular concern when people start working from home. Content is constantly moving outside the company’s network among different people and devices outside, adding new endpoints all the time. But with OneDrive, admins and users themselves can take proactive protection measures, like DLP policies and sensitivity labels, to keep confidential information private.
Secure access to company data
Organizations are always concerned about unauthorized access to data or content being downloaded to untrusted devices—but are especially so in today’s remote-work environment. To ensure secure access, admins can set multi-factor authentication for their workers as well as guests. Additionally, Microsoft Endpoint Manager—which combines Microsoft Intune and Configuration Manager into a single console—allows admins to take stock of all their endpoints and apps, including bring-your-own-device scenarios, and take appropriate action to ensure they are secure for remote workers. App protection policies in Intune help admins manage OneDrive data on employee-owned mobile devices.
With sensitivity labels admins can also restrict access by enforcing encryption- for example only the users in the HR team can edit the confidential document on the organizational changes so even if a document is in the wrong hands, it can’t be opened.
Conditional Access policies in OneDrive enable admins to control data access on unmanaged devices and help prevent accidental data leaks without hindering productivity. Admins can allow users and guests on unmanaged devices to have browser-only access with no ability to download, print, or sync files. They can also enable idle session sign-out policies to warn and automatically sign out users and guests on unmanaged devices after a period of inactivity.
Location-based policies are another option for admins to restrict data access from undefined network locations.
In remote working scenarios, OneDrive makes collaboration easy by allowing users to request files and gather important documents from remote colleagues, vendors, and partners by sending an upload-only link. Admins can implement the Safe Attachments feature in Advanced Threat Protection to automatically scan uploaded files and quarantine those that are found to be unsafe, protecting users against accessing malicious data.
Finally, organizations that opt to put their data in OneDrive can rest at ease as the data is protected using best-in-class encryption both at rest and in transit.
With so many options for securing access to company data in OneDrive, admins and users have the flexibility to manage content no matter where it’s accessed—within the company network, at home, or by an external guest.
Users sharing content in OneDrive can access reports on shared files and folders to review what has been shared externally.
Likewise, admins can access extensive Microsoft 365 reporting that includes OneDrive usage reports describing trends on files, user accounts, and storage over a selected period of time. They can also drill down on data for each user’s OneDrive using activity reports, which include information about file modifications, uploads, downloads, and shared (internally and externally) or synced files.
If admins implement DLP policies, they can also generate DLP reports to discover business insights and trends and focus on business processes that violate the organization's compliance policies. If sensitivity labels have been deployed, admins can assign a classification to files that persists and roams with the content as it's used and shared. They can then use this classification to generate usage reports and see activity data for the sensitive content to apply protection settings later.
By monitoring content activity in OneDrive, admins can quickly identify unusual activity among remote worker accounts, which are being accessed from a variety of places and devices. The data from usage and activity reports can also inform organization-wide policy changes as users interact with OneDrive in new ways while working from home.
Learn more and stay engaged
Stay updated on all things OneDrive through our Tech Community blog and OneDrive release notes. Plus, take advantage of end-user training resources on our Office support center. As always, we look forward to your continued feedback on UserVoice and hope to connect with you at an upcoming Microsoft or community-led event.
Thanks for your time reading all about OneDrive,
Ankita Kirti – Product Manager – OneDrive | Microsoft