remote desktop connecting issue Error code: 0xC100B002

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after clicking subscribe I am getting below error can you please help


We couldn't authenticate you. Please contact technical support for help.

Error code: 0xC100B002
Timestamp (UTC): 2021-05-18T09:29:27.458Z
Activity ID: 00000000-0000-0000-0000-000000000000

3 Replies

@salilkol Here is the Registry key I have added to solve the problem.

HKEY_CURRENT_USER\ Software\Policies\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3
  • Value Name 1804
  • Value Type REG_DWORD
  • Value 0

HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\2

  • Value Name 1A00
  • Value Type REG_DWORD
  • Value 10000 (Hexadecimal)

@Shivakanth : I too have got the same error post installing. I am not able to see the registry setting as mentioned by you in the registry editor. But i am able to login via Web and in my peer laptop with my ID. 

Hi friend, have your issue been fixed? For the future help, I used to read a post about this RDP error and I want to put it right back here to help other people. Thanks!